Privacy Policy

ParkTech Global (“ParkTech”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that personal data is processed in a lawful, fair, and transparent manner.
This Privacy Policy explains how we collect, use, store, and protect personal data when you use our websites, platforms, and services.

This policy applies to all users of ParkTech Global’s websites, software platforms, and related services.

1. Data Controller

ParkTech Global is the data controller for the processing of personal data described in this Privacy Policy.

If you have questions about this policy or our data processing practices, you may contact us at:

Email: privacy@parktechglobal.com
Company: ParkTech Global
Website: https://www.parktechglobal.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Information you provide directly

• Name

• Email address

• Phone number

• Company name

• Job title

• Account credentials

• Communications and inquiries submitted via forms or email

b) Platform and service data

• User account activity

• System usage logs

• Access permissions and roles

• Configuration data related to parking management or enforcement services

c) Technical data

• IP address

• Browser type and version

• Device information

• Operating system

• Log files and timestamps

d) ANPR and parking-related data (where applicable)

When using ParkTech’s parking or enforcement solutions, data may include:

• Vehicle registration numbers

• Time and location of vehicle entry/exit

• Images captured for enforcement or access control purposes

Such data is processed strictly in accordance with applicable laws and contractual obligations.

3. Purpose of Processing

We process personal data for the following purposes:

• Providing and operating our services

• Managing user accounts and access

• Customer support and communication

• System security and fraud prevention

• Compliance with legal and regulatory obligations

• Improving platform performance and functionality

4. Legal Basis for Processing

Personal data is processed on one or more of the following legal bases under GDPR:

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests (such as security, service improvement, and business operations)

• Consent, where required by law

5. Data Sharing and Disclosure

We do not sell personal data.

Personal data may be shared with:

• Trusted service providers acting as data processors

• Hosting, infrastructure, and security providers

• Authorities or regulators where legally required

All third parties are contractually required to protect personal data and process it only in accordance with our instructions and applicable law.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Retention periods vary depending on data type, contractual obligations, and applicable regulations.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• Access controls and role-based permissions

• Encryption where appropriate

• Secure hosting environments

• Regular monitoring and security assessments

Despite these measures, no system can be guaranteed to be completely secure.

8. International Data Transfers

Personal data may be processed or stored in countries outside the EU/EEA.
Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent legal mechanisms.

9. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Rectify inaccurate or incomplete data

• Request erasure (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent (where processing is based on consent)

• Lodge a complaint with a supervisory authority

Requests can be submitted by contacting us at privacy@parktechglobal.com.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to ensure functionality, security, and analytics.
For more information, please refer to our Cookie Policy (if applicable).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.

12. Contact Information

If you have questions or concerns regarding this Privacy Policy or our handling of personal data, please contact:

Email: privacy@parktechglobal.com

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